The student-centric learning experience
Manage a high quality on-demand tutoring service at your university to give your students an awesome learning experience.
Reduce social cost of asking for help
Students engage more in a private, safe and engaging environment. All discussions are private by default and students ask questions using nicknames to support anonymity.
Drive retention by including everyone
Reducing the social cost of asking for help benefits everyone, especially the ones that struggle and are too afraid of asking.
Reach students outside of lectures
Some students study at night. Collect questions any time and answer at your own pace. Students tell us they’d rather just submit the question and wait for an answer, than to note it down and visit a professor during office hours.
Share knowledge with ease
Students get inspired by other students’ discussions. Capture the knowledge of the faculty and let students easily tap into it. Convert private discussions into searchable FAQ articles to spark more curiosity.
Office hours for Teaching Assistants
Teaching assistants love to help students succeed. Use them as tutors to answer questions and discuss with the students. Easily organise and set expecations of response time by setting up office hours in the platform.
Private environment and branding
If you want students to feel at home, you can add your own school name and logo. Get your very own subdomain, e.g., myuniversitycareforstudents.snapmentor.no
Institution-wide activity monitoring
Read live reports on the student activity. Understand what your students are wondering about and adjust your courses to better fit your students pace of learning.
Best in class GDPR privacy standards
Privacy is a core principle in reducing the social cost of asking for help. Our whole platform has been created with privacy by design. We are fully GDPR compliant.
Integrate with your LMS
The sign in experience is super important. We integrate with your login provider, and if we don’t support it yet, we will add it!
Use your favourite device
Snapmentor works great on both mobile and desktop. Use what you prefer, or both!
Caring support
Asking for help is tough, that is why we built Snapmentor. This means we care deeply about you asking us for help as well! No question is stupid and we are always available.
Powered by Artifical Intelligence
Say good bye to difficult content browsing by keywords and provide a great search experience tailored to your students. Let our AI extract and make sense of FAQ articles and discussions, and provide recommendations.
Multi language support
We are adding more languages every month. If we don’t have yours yet, we will make it happen!
How it works
The administrator configures the university's private site
Add subjects easily as you scale the implementation at your university. Assign dedicated opening hours for the availability of the tutoring service.
The tutor select skills
The tutor can self-manage their skills so that they are notified whenever new questions are submitted. A matchmaking algorithm will automatically notify the most relevant and available tutors. All unanswered questions are stored in a queue where tutors can collaborate to answer the questions.
The student asks a question
Submit a question like sending a snap. Select the subject and quickly submit a question to start a discussion. Get notified when a tutor is ready to help. Search for discussions and frequently asked questions.
The student and tutor discuss
Discuss to learn. Simple and pleasurable chat interface specifically tailored to student and tutor needs. The student is given quick and valuable feedback.
The tutor and administrator create FAQs
When the discussion is completed, the tutor can cleanup the discussion and share it with the whole organisation, thereby allowing students to look for topics they did not know could be interesting.
What our dear customers are saying
Deputy manager
Dept. of Electronic Systems
NTNU
“Higher education is a changing landscape fueled by the impact of COVID-19, and we have had to search for new tools and ways to continue to improve on how we interact with our students. Snapmentor was chosen as one of the key platforms when developing better versions of the way we teach our Bachelor of Engineering students.”
Trusted by top universities and business schools
NHH Norwegian School of Economics
NHH is using Snapmentor to maximize their students' learning outcome
BI Norwegian Business School
BI is using SnapMentor to provide easily accessible study help from teaching assistants
NTNU - Norwegian University of Science and Technology
NTNU is using Snapmentor to provide science and technology students the best learning experience
Western Norway University of Applied Sciences
Western Norway University of Applied Sciences uses Snapmentor as their main off-campus tutoring service for all their 17000 students
USN - University of South-Eastern Norway
USN provides first-year students a smooth experience with the most demanding subjects through Snapmentor
The Arctic University of Norway
The Arctic University of Norway is using Snapmentor to provide online tutoring to their students
City of Bergen
The City of Bergen is using Snapmentor for adult education at Nygård School
KOLON - high school
Kolon is using SnapMentor to provide their students with online homework help
Universities using Snapmentor see up to 4.5x increase in academic discussions
How BI uses Snapmentor
BI Business school (BI) is the second largest business school in Europe, with almost 19 000 students. Read how BI is using Snapmentor to provide on-demand tutoring across campuses utilising their teaching assistants.
We take compliance and security seriously
Trusting Snapmentor with your data should be a no-brainer. We will take good care of your data, and we are fully GDPR compliant.